veterinary COURSES
As a veterinary professional, you understand the importance of clear, compassionate communication—whether it’s with clients, colleagues, or your team. That’s where I come in.
My name is Pauline, and I specialize in helping veterinary professionals enhance their communication skills in English, ensuring you can effectively convey your expertise, improve client relationships, and lead your team with confidence.
My interest in animal behaviour and cognition led me to complete specialized training in feline nursing and behaviour, giving me a unique understanding of the challenges you face as a veterinary professional. I also have hands-on experience working side by side with veterinarians in a clinical setting and running my own seasonal community cat shelter. There, I worked closely with vets to assess the health and behaviour of the cats, ensuring they received the care they needed and were prepared for life in new homes. This practical experience, combined with my TEFL-Level 5 certification and over 15 years of teaching and coaching, allows me to offer communication training that’s directly relevant to your work.
Through my Intuitive English Approach and LEARN framework, we’ll work together to not only improve your language skills but also build your confidence in everyday veterinary conversations. Whether you’re working with international clients or leading a multicultural team, my courses are designed to meet your specific needs.
Ready to enhance your communication and elevate your veterinary practice?
Let’s start with a tailored strategy session where we can discuss your goals and craft a learning plan just for you. Contact me today to begin your journey toward professional growth.
Primary Courses
Client Communication I
A 10-Week Program for general practitioners that focuses on practical veterinary communication with clients in the clinic setting.
We’ll cover:
- first consultations
- clinical signs and symptoms
- prescriptions, instructions
- establishing credibility and client retention
We can, of course, adapt this to your needs and your clients – whether you focus on small animal, avian, exotics or large animals.
Client Communication II
A 10-Week Program that dives deeper into communicating effectively with the client.
We will look at how to talk to clients about:
- common diseases
- anatomy
- diagnostic tools
and continue with developing better communication skills for client compliance and retention. As with Client Communication I, this program will be tailored to your specific needs.
Veterinary Specialties
Do you specialize and would like to delve into specifics?
I can create customized program for you or your team that covers communicating with clients about more specialized topics including:
- Emergency Medicine
- Dentistry
- Diagnostic imaging
- Internal medicine
- etc.
Contact me to discuss your needs and I’ll gladly create a course for you and/or your staff.
Conferences & Presentations
Enhance your confidence and professional presence with this 10-week program. Designed to elevate your communication abilities for conferences, peer networking, and collaborative opportunities, this course focuses on refining your presentation skills and effective interactions with colleagues.
Areas covered include:
- Effective networking strategies
- Dynamic presentation techniques
- Conference preparation and participation
- Collaborative communication
Let me help you showcase your expertise and connect successfully with peers in your field.
Relocations
Are you planning to relocate to an English-speaking country? This course is designed to help ease your transition and ensure effective communication in your new environment.
We’ll cover:
- Cultural and linguistic adaptation
- Veterinary terminology and practice
- Regulatory standards
- Client communication
Customized to your specialization and situation, this will prepare you for success in your new home and professional setting.
LET's Start!
Have any questions?
I am always open to talk about your specific needs and how I can help you.